CONTACT US

As a small family owned and operated business, we here at Riverview Pines take pride in providing a pleasant and personal experience. Your phone calls and emails for inquiries or assistance are always welcome.

CONTACT RIVERVIEW PINES

Feel free to fill the form out below to email us or give us a call.
LOCAL: (970) 586-3627

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RIVERVIEW PINES POLICIES

Booking:

Upon booking you will be charged a deposit equal to one night’s charge. This deposit is per room/cabin. You are responsible for all nights booked. No refunds will be issued for “no shows” or early departures.

Cancellations:

30+ days from date of arrival: A full refund of your deposit will be issued for cancellations made 30 days or more from your arrival date.

Less than 30 days from date of arrival: Cancellations of less than 30 days from your expected arrival date will forfeit the entire amount of the deposit .

Modifications:

Reservations may not be shortened within 30 days of arrival. You are responsible for all nights booked.

Additional Fees:

Smoking is allowed in designated areas only. All units are NON SMOKING. There is a $250 cleaning fee for anyone smoking within any of our rooms/cabins.

Pets are allowed only in certain cabins/rooms & must be approved before arrival. There is a one time $50 fee per dog with a 2 dog maximum. Cabins that are pet friendly include: #1, 2, 5, & 6.

Exceeding the maximum occupancy of any cabin or room will be subject to an additional fee of up to $100 per person. Any change in the number of guests must be arranged prior to arrival.

*Daily trash removal and towel replacement is provided free of charge. Additional housekeeping services are available for an extra fee. 
*In efforts to conserve water: we won't replace towels if they are hanging up, Only towels left in the shower or tub will be replaced. *Doors displaying the "Do Not Disturb" placard will not be serviced.
ARRIVAL TIMES
3:00 PM - 6:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A deposit for the first night's stay is collected at the time of purchase. Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 3 and under stay free. Pets are welcome. Pet Policy: We accept most dogs in SOME of our units. There is an additional $50 fee per pet, per stay with a 2 dog maximum. Dogs may not be left loose and must be crated while unattended in either rooms or cabins. When outdoors: you must have your pet on a leash at all times. You are responsible for cleaning up & disposing of any waste left by your pet. All dogs must be pre-approved PRIOR to arrival! Please note that dogs are not allowed in cabins 3,4,7 & 8

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